Chevrolet, Buick See Improvement In Customer Satisfaction, Others Fall Flat (Or Further)

For automakers, there’s good news and bad news on the customer satisfaction front. According to the American Customer Satisfaction Index, the bad news is that new-car buyers are less satisfied with their purchases than they were in 2013 (And to make things worse, 2013 scores were already below those of 2012.) The good news? Automakers still do a…

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